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Job Description: Job Purpose To handle the operations of “Technology Management Center” of MFL and continuously improve work methods and people skills in order to achieve global standards with a focus on customer delight. Job Context & Major Challenges Key Challenges: 1. Facilitate seamless working across boundaries. 2. The ability to understand and anticipate the needs of internal/external stakeholders to ensure high levels of quality service delivery in terms of products and services. 3. To deliver high quality results consistent with the overall organization objectives 4. Handle Single pc and Micro manufacturing at the same sampling set up with flexibility of the team and workers to quickly adopt to constant changes and challenges. 5. Setting up TMC 2.0 within a time-frame of one month in operational. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Revenue generation / Cost saving from R&D center Generate revenue from new TMC Developments to Brand contribution. Set up infrastructure for R&D center Save Opex/Capex Cost at TMC KRA2 Customer Deliver superior quality product & Service via customer satisfaction score. Ensure right first time acceptance Reduce turnaround time KRA3 Operation/Process Enhance productivity to increase deliverable. Utilize excess capacity for micro-manufacturing Create samples for new products for display in trade shows Create own design leveraging in-house capability KRA4 Learning And Growth Team Building with internal resource team training for capability and multitasking. External collaboration on new innovative techs and knowledge development. KRA5 Gold seals • Getting the prototype sample produced • Final seal and comments to be given before the start of bulk production KRA6 Quality Control & Assurance • Analyze customer complaints and take the corrective actions • Work closely with QA/QC team to improve quality in sewing, construction, fitting, pattern and grading KRA7 Team Management • Monitor and review performance. • Train people on their functional competencies Report to: Senior Executive