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Technology Partner – Hrit

Country : India India

Region : Karnataka

Town : Bengaluru

Category : Retail

Contract type : Permanent

Availability : Full time

Job description

- As a hands on partner, you provide the technical and functional expertise regarding HR systems such as ServiceNow, Salesforce and Intranet
- Support upgrades, enhancements, testing, validation and overall system performance. Work and support semi-annual system upgrades
- Provide the techno-functional expertise regarding ServiceNow HRSD
- Consult and guide your business partners on the technology roadmap for the HR systems based on the business strategies and corresponding technical opportunities
- Clearly explain complex technical ideas to non-technical team members and partners
- Facilitate design sessions to synthesize findings and feedback into an informed experience design
- Recommend, translate technical requirements for and work with developer on technical solutions in response to organizational problems and needs
- Set testing criteria and collects results to translate into stories for developers
- Write User Stories, test scenarios and perform functional testing
- Responsible for new feature deployment, cutover, where applicable
- Contribute to change management and training efforts
- Work with global teams
- Able to effectively handle various tasks simultaneously
- Continue to help enable a self-service environment, promoting organizational scale and strong employee experience
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