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Store Manager- Kolkata (Female Candidates Preferred)

Country : India India

Region : West Bengal

Town : Kolkata

Category : Retail

Contract type : Permanent

Availability : Full time

Company presentation

About Bharti Airtel
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 331 million customers across its operations at the end of June 2015. To know more please visit, www.airtel.com

Job description

About the role - Manage an entire airtel store and provide a delightful experience to customers while driving Sales targets, with adherence to pre-defined guidelines
Locations:-
1.Kolkata
Responsibilities
- Develop store strategies to expand store traffic and optimize profitability
- Ensure a consistent, quality store experience for customers: customer needs are met,
complaints are resolved and service is quick and efficient
- Drive sales of various airtel plans, plan upgrades & products - my airtel app, WYNK, airtel TV
etc.
- Maintain store staff job results by coaching, counseling, disciplining, planning, monitoring,
and appraising job results
- Maintain inventory levels of airtel assets - SIM cards, dongles, Wifi devices
- Ensure adherence to pre-defined airtel SOPs to run store operations smoothly
Skills Required
- Good communication and interpersonal skills
- Ability to analyze data and derive insights
- Customer centricity while taking all decisions
- Ability to drive large teams towards specific objectives
- Ability to monitor store transactions
- Digital Savvy, ability to manage digital assets
Educational Qualifications - Graduate, preferably MBA
Work Experience
3-4 years of retail shop floor experience
Preferred sectors: Modern retail, Telecom, Consumer durables, Apparel/ fashion

Profile


Other skills : area retail officer, Retail Store Operations, Shop Floor, Stores Maintenance, store manager, Store Management, Modern Retail, Department Management, Apparel, Sales, Store Operations, Store Keeping, Consumer Durables, Customer Centric, Inventory Management, store incharge
Experience: 2 to 7 years
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