Retail Store Manager

Country :
India
Region :
Uttarakhand
Town :
DEHRADUN
Category :
Retail
Contract type :
Permanent
Availability :
Full time
Salary :
Inr 4,00,000 - 9,00,000 pa.
Experience :
5 to 10 years

Company description

CIEL HR Services Pvt Ltd

is a leading Manufacturer & Supplier of Ladies garments , kids readymade garments, corporate uniform

Job description

Role Definition:

Responsible for the day-to-day operations or management of a retail store. Meeting sales goals
by training, motivating, mentoring and providing feedback to store staff.
Designation: Manager / Assistant Manager Store Operations



Responsibilities

1. Driving Sales
a. Drive retail sales at the store level.
b. Developing business strategies to raise our customers pool, expand store traffic and
optimize profitability
c. Meeting sales goals by training, motivating, mentoring and providing feedback to sales
staff.
d. Train and Motivate staff to do Cross, Up and Link Selling of products.

2. Customer Service:

a. Ensuring high levels of customers satisfaction through excellent service
b. Practice and train staff on the service models by creating welcoming, inspiring, and
personalized experiences with all guests.
c. Create an amazing experience for all clients with exemplary custom service.

3. Product Knowledge:

a. Offer extensive beauty and cosmetic information to staff and train them to advise better.

4. Marketing Promotion

a. Liaising with the marketing team to initiate activities at store for increasing the footfalls at
retail store.
b. Liaising with mall management for any promotional events or activities at the store.

5. Reporting

a. Prepare reports on returned and / or damaged beauty products.
b. Working on daily sales report, cash & card report, petty cash reports.
c. Competition Analysis.

6. Inventory Management

a. Maintaining optimum stock: Ordering by setting & changing norms for all brands.
b. Create effective displays to sell seasonal and promotional beauty products.
c. Implementation of Visual Merchandising & Promotional collaterals as per plan

Profile

Experience: 6+ years
Salary - salary no bar for good candidate
Education: Any Stream Graduate / Diploma holder from good skincare or make up the institute.

Skills:

Essential: Multitasking, Analytical, Operations Management, MIS & Reporting

6. Store Hygiene, Cleanliness & Maintenance
7. Accounting and Billing Operations
8. Operating Cost Optimization