Operations Manager - Sourcing

KNR MANAGEMENT CONSULTANTS PVT LTD
Country :
India
Region :
Delhi
Town :
DELHI
Category :
Production - Quality
Contract type :
Permanent
Availability :
Full time

Company description

Shared Services setup of a Global organization in Apparel & Fashion Industry.

Job description

Key Responsibilities:
Manage resource needs and workload distribution, allocation of tasks and monitor SLAs.Work upon Improving the operational systems, processes and policies in support of organizations mission.Lead a team of Merchandising Support Analysts.Monitor and evaluate the performance levels within the team with a view to identifying ways of improving performance levels.Handling escalation of queries to improve teams service and support.Establishment of review mechanism and renewals of Service Level Agreements with assigned brand teams and monitor quality of services.Maintaining strong stakeholder relationships.Defining Goals, KRAs &KPIs for the team members and its implementation Demonstrate Planning skills in effective resource utilization Project Management & adherence to service level agreement.
Required Candidate profileCandidate must have experience in Merchandising Support OperationsProject Management exposureStrong Analytical Skills

Contact

Chandan