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Operations Manager

Country : India India

Region : Tamil Nadu

Town : Chennai

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Company presentation

Avenue Supermarts Ltd (ASL) owns and operates supermarkets and hypermarkets under the brand name DMart. <BR><BR><BR><BR>DMart aspires to be a one stop destination for all daily need products for the entire family. The product assortment is primarily food, toiletries and beauty products, garments, kitchenware, bed and bath linen and other home utility products. <BR><BR><BR><BR>DMart currently operates 89 stores in Mumbai, Rest of Maharashtra, Gujarat, Hyderabad and Bangalore. ASL is an equal opportunity employer who believes in basic work rigor and focused training to all our employees. <BR><BR><BR><BR>ASL strongly believes in deriving superior customer service through strong employee engagement and motivation. ASL is now aggressively expanding across the country and requires like minded professionals to join them to achieve greater heights of success.

Job description

Roles and Responsibilities
- Responsible for overall store operations for smooth functioning of the store.
- Should have team Handling Experience of approx 150 - 250 Employees across departments like cash, sales merchandise, housekeeping, security and general administration
- Team Building , Training. Optimum utilization of manpower and following up with the team completion of task.
- Employee Engagement , Employee Motivation
- Handle the government officials during visit
- Safety management & Asset maintenance
- Peak Hour & Festival Management
- Vendor Management.
- Inventory/Stock Management
- Analyzing & studying the Fast Moving SKU, Slow Moving SKU & Dead Stocks
- QA & QC
- Pilferage Control , Loss prevention , Waste reduction - Ensure process implementation in order to avoid pilferage, maintaining Hygiene ,loss prevention, customer satisfaction etc
- Asset Management. Optimum utilization of shelf space, customer satisfaction & convenience.
- General Administration
- Coordination with various departments for smooth flow of operations.
- Providing 100% customer satisfaction by working on customer queries and complaints, closing the customer complaints with 24 hours of received
- Coordinate with the Category & Vendors to ensure timely delivery of the stock.
- Look after Store Display/Store Merchandising and also ensure the stock availability to avoid the stock outs.
Desired Candidate Profile
Has good Leadership skills.
Is good at planning, directing, delegating.
Strong analytical skills.
Is good at monitoring, follow-up & implementation.
Is able to hand hold, guide and groom the team. Has good communication skills.
Is strong on processes.
Has good coordination skills and can take quick decisions for complex challenges in an effective manner.
Should be computer Savvy MS Excel, SAP
VERY IMPORTANT :-
Candidate must be from QSR, Hospitality, Manufacturing, Cinema background.
Age max upto 38 years/ Experience 8-15 years
Candidate must be open to relocate anywhere in India.

Do not apply if already interviewed. Also help with relevant references for the same.

Profile


Other skills : Production Management, Operations Management, Banquets
Experience: 8 to 13 years
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