Datascout is recruitment partner and we recruit people for luxury and premium brands across pan India.
Job Title :Fashion Consultant
Job purpose•At the store I am the person who ensures “Customer Delight” -for each customer each time.
•Contribute to achieve store KPIs.
•I am the “Brand ambassador”- bothin and out the store
I spend my time in :•Attending customer
•Contribute to the store merchandising and sales
•Stocks, inventory and cash handling
I know I have done a great job if :•I am meeting my weekly, fortnightly, quarterly targets
•Contribute towards healthy audit scores
•I am able live and exhibit brand DNA.
The people I need to work withWithin function
•Retails Ops Manager
•Business Head Outside function
What is that I need to do:•Warm welcome and approach to each customer – customer’s inclination to shop starts right from the first step & eye contact.
•Utilize the knowledge of fashion trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
•Believes and lives the attitude of “Sheer customer delight” – go beyond
•Contribute towards merchandising and keeping the ambience is in accordance with the Brand standards and guidelines.
•Live the “ownership mentality” – looks for areas to contribute on factors impacting overall store performance – create niche for the store in the vicinity\mall.
•Ability to deliver on all aspects with least guidance from the store manager.
Capabilities :•Create the warmth for the customer – welcoming attitude
•Good at relationship building- conversion to sales
•Good listening skills – understand customer needs
•Ability to follow brand and store guidelines
•Good operations experience – receiving stock, inventory keeping, cash handling etc.
Experience:Successful candidates should be able to cite significant achievements,
ability to understand and handle aspects of retail operational and merchandising -from the delivery of stock to the final sale of the productwith minimum 2+ years.Should be able to share multiple instances of “Customer Delight” and strong “one-to-one relationship building”.
Attitudes:•Self-motivated –Don’t dream, obsess attitude
•Ability to relate and live the brand- Look the part
•Believes and delivers – Excellence
•Hunger to “Succeed & Grow”
Should have good knowledge in luxury retail brands.
Should have very good fluency in English and should maintain good grooming standards.
Should ready to work in retail front end and should have knowledge in customer service.