Director of Core Engineering Services, India (Servicenow) – Tech Ops Icc
Country : India
Region : Karnataka
Town : Bengaluru
Category : Retail
Contract type : Permanent
Availability : Full time
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
NIKE is a technology company. From our flagship website and five-star mobile apps to developing products, managing big data and providing leading edge engineering and systems support, our teams at NIKE Global Technology exist to revolutionize the future at the confluence of tech and sport. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding inspiration. The brand seeks achievers, leaders and visionaries. At Nike, it's about each person bringing skills and passion to a challenging and constantly evolving game.
Who Are We Looking For?
We're looking for a Technology Director with strong experience in ServiceNow, Service Management and Software Development to lead the expansion of our Delivery Center in India. Nike's service management and automation are a critical part of our strategy at Nike and we are looking for a leader who can leverage the talent available in Bangalore to ensure long term growth and capability building. Your experience and partnership with the broader technical operations teams at Nike will help you prioritize and guide the work of the teams. You should have strong skills with software engineering, service management and experience working in a distributed agile delivery model.
What Will You Work On?
As the Core Engineering Services Director in India you will work closely with the service management teams across the globe to deliver capabilities to enable Nike's strategy. You will build and develop high performing scrum teams focused on service management, automation and self-service on ServiceNow platforms. You will need to leverage your prior experience, knowledge of industry trends, and personal creativity to develop new and innovative solutions which delight stakeholders. You'll craft and cultivate an environment that values and promotes autonomy, skill mastery, empowerment, transparency, innovation and continuous learning.
* Bachelor of Science or Master's degree in IT or related field
* Minimum 8 years of professional experience
* Experience working with ServiceNow in medium to large enterprise or service provider environments
* Demonstrated skills developing and communicating common/best practices for development
* Demonstrated skills or experience fostering developer communities that might include citizen developers or technology related communities of interest
* Deep knowledge and experience with a diversity of tools and platforms
* Strong problem solving and analytical mindset
* Able to influence and communicate effectively, both verbally and written, with team members and business stakeholders
* Experience resolving end-to-end issues with higher levels of management
* Experience leading multiple teams and the development of complex solutions
* Exposure to or participation in the development and execution of an enterprise strategy
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.