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Customer Care Manager

Country : India India

Region : Delhi

Town : NEW DELHI

Category : Retail

Contract type : Permanent

Availability : Full time

Experience : 2 to 5 years

Starting date : Immediately

Salary : as per industry standards

Company presentation

Thrilled to introduce to you SVERVE by Gayatri Reddy & Shikha Kajaria, a platform for all Indian and South Asian designers wherein you get to showcase only the choicest of pret and contemporary wear which will be vetted, shortlisted, and empaneled by none other than the fashion maestro PERNIA QURESHI.
It is our endeavor to unearth and bring access to all the established designers and some hidden ingenious gems that the subcontinent has to offer and eventually bring it to the world platform via an online portal.

Job description

You are required to:
  • Customer service skills
  • Process improvement
  • Strong decision-making skills
  • Managing processes
  • Staffing
  • Planning
  • Tracking budget expenses
  • Analyzing information
  • Developing standards

Profile

  • High school diploma or equivalent.
  • Experience in customer service in e-commerce or fashion industry for 2+ years. 
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