Customer Care Intern For Zara Office
Inditex is one of the world's largest fashion retailers, welcoming shoppers at its eight format stores - ZARA, Pull&Bear, Massimo Dutti, Uterque, ZARA Home, Bershka, Oysho, Lefties and Stradivarius, boasting 7,475 stores in 96 markets
Communication and Customer Care Internship ZARA
INDITEX, the world's largest fashion retailer, is looking for a trainee in Communications & PR!
The Inditex Group welcomes customers in more than 7,500 stores in 94 countries worldwide. Our group consists of 8 chains; Zara, Bershka, Pull & Bear, Massimo Dutti, Zara Home, Stradivarius, Oysho and Uterqe.
To assist us during the spring period, we are looking for a Customer Care Internship at Indian headquarters in Delhi:
Communication and Customer Care trainee!
You follow a course in communication, media, PR, marketing or business management (master or bachelor);
You have affinity with fashion, beauty and lifestyle and know what's going on in this area, but are interested in the business behind the Inditex group;
You have excellent communication skills;
You are both punctual and flexible;
You work well in team and independently;
You can easily handle MS office;
You have a keen eye for detail;
You have a smooth pen, can play flawlessly and are good at both Hindi and English languages;
You are eager to learn, motivated, creative and stress resistant;
Your internship period lasts for a minimum of 3 months.
You help with answering and analyzing customer service requests;
You manage the internal communication platform
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution