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Area Operations Manager

Country : India India

Region : Tamil Nadu

Town : Chennai

Category : Production - Quality

Contract type : Permanent

Availability : Full time

Company presentation

Lenskart's mission is to give India a vision. Lenskart.com is India's fastest growing eyewear company and largest eyewear company online. Lenskart's products range from prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers' eye power. Lenskart is backed by IDG Ventures, Unilazer Ventures and TPG Capital. With a growing chain of offline stores in all cities in India, and its unique Home Eye Check-up service which takes expert optometrists to customers homes/office for an eye test, Lenskart has done what no one could till now. Clearer vision is absolutely accessible now!
Websitehttp://www.lenskart.com
IndustriesTechnology, Information and Internet
Company size5001-10,000 employees
HeadquartersFaridabad
TypePrivately Held
Founded2008
SpecialtiesEyewear, Eyeglasses, Sunglasses, Contact Lenses, Power Sunglasses, and Optical

Job description

Role: Area Operations Manager
Direct Reportees: Store Managers
Interactions: Internal and External Stakeholders.
Location: Bangalore/Chennai/Madurai.
Ctc: 12 LPA.
ROLE CONTEXT:
To increase the business by driving sales and customer experience through developing and coaching your team and installing SOPs so that we become a major destination brand and industry leader.
Area of responsibility:
- 1.Manage and deliver the KPI's Sales, Shrinkage, Commerciality, Customer Service, Standards are met
- 2. Ensure that you have the right people who are sufficiently trained/developed to deliver for our customers.
- 3. Ensure the smooth operations of your area (Eye Testing Quality, Delivers a commercially well laid out store, Achieving all operational KP)
- 4. Deliver the shopping experience that our customers demand.
Person Specifications:
- Full Time Graduate with 7-9 years of relevant experience into retail industry
- Graduation is a must.
- Very strong communication skills- both written and verbal and must be a good orator
- Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word Sales oriented.
Competencies & Traits:
Influencing Skills
- Problem Solving & Decision Making
- Planning & Organizing
- Project Management with Collaboration and Inclusion
- Communication Skills
- Extroversion & Approachability
- Leadership
- Financial & Business Acumen
- Customer Obsession
- Assertiveness
- Self Motivated & Resilient
- Managing Pressure & Setbacks
- Process Orientation

Regards,
Santhosh

Profile

Other skills : operations management, ASM
Preferred skills : Area Sales
Experience: 6 to 11 years
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