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Job ID: 2887 Alternate Locations: Madurai Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. Job Summary : · Being in charge of Area and responsible for developing and implementing go-to-market strategy with regards to sales targets · Strong business orientation and commitment to goals · Demonstrated success in Sales/Business management. Capability Primary Job Responsibilities Business Acumen · Allocating budgets and planning for expanding market and improving market share · Building new distribution partners and channels and expanding existing ones to increase market access. · Establishing and ensuring that all sales administration procedures relating to the region are properly implemented to support the sales teams in their efforts to accomplish the sales targets. Technical Leadership · Developing the necessary Regional Sales Management organization structure and ensuring the right caliber of staffing and appropriate training to meet all job requirements. · Analyzing sales data to accurately forecast future sales and forming sales plans to adapt to constant shifts in the marketplace. · Foreseeing challenges and mitigating them in the marketplace to grow volumes and profitability. · Understanding competition and their advantages to remain a top player and maintaining and gaining rapid market share Candidate Profile. Problem Solving · Providing strategic inputs and competitive insights and maximizing the consumer touch point · Scanning the environment to identify valuable emerging markets Brand Strategy · Maintaining relationships with distributors and channel partners and enabling them to maximize volumes. · Comprehending channel dynamics and ensuring success of trade marketing events Communication/Interpersonal Skills Excellent communication skills Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.

Job Description WHAT YOU'LL DO As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively during all customer interactions. WHO YOU'LL WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role-from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores-contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE We are looking for people with... Experience in customer service within fashion, retail, or similar fields. And people who are... Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales. Thriving in collaborative and dynamic environments. Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop. Flexible and action oriented. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU'LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. · We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. · We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. · We are an inclusive company where you're encouraged to be yourself at work · You will have access to a large global talent community, where career growth and aspirations have no limits. · We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family. · You'll be able to express your personal style with our employee discount at H&M group. · We offer 5 days of working in a week to have great work life balance. JOIN US Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are. Take the next step in your career together with us. The journey starts here. For more information on how we process your personal data, please see our Privacy Notice. ** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. Qualifications Additional Information This is a full-time position for our store in Chennai - VR Annanagar. The position reports to the Department Manager.

Job Description WHAT YOU'LL DO As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively during all customer interactions. WHO YOU'LL WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role-from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores-contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE We are looking for people with... Experience in customer service within fashion, retail, or similar fields. And people who are... Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales. Thriving in collaborative and dynamic environments. Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop. Flexible and action oriented. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU'LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. · We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. · We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. · We are an inclusive company where you're encouraged to be yourself at work · You will have access to a large global talent community, where career growth and aspirations have no limits. · We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family. · You'll be able to express your personal style with our employee discount at H&M group. · We offer 5 days of working in a week to have great work life balance. JOIN US Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are. Take the next step in your career together with us. The journey starts here. For more information on how we process your personal data, please see our Privacy Notice. ** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. Qualifications Additional Information This is a full-time position for our store in Chennai -Express Avenue. The position reports to the Department Manager.

Job Description WHAT YOU'LL DO As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively during all customer interactions. WHO YOU'LL WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role-from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores-contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE We are looking for people with... Experience in customer service within fashion, retail, or similar fields. And people who are... Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales. Thriving in collaborative and dynamic environments. Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop. Flexible and action oriented. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU'LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. · We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. · We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. · We are an inclusive company where you're encouraged to be yourself at work · You will have access to a large global talent community, where career growth and aspirations have no limits. · We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family. · You'll be able to express your personal style with our employee discount at H&M group. · We offer 5 days of working in a week to have great work life balance. JOIN US Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are. Take the next step in your career together with us. The journey starts here. For more information on how we process your personal data, please see our Privacy Notice. ** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. Qualifications Additional Information This is a full-time position for our store in Chennai - Palladium. The position reports to the Department Manager.

Role - Store Manager PURPOSE & IMPACT ON ORGANIZATION: Take full ownership of the store and its commercial success Analyze relevant data to probe and challenge the status quo Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed Drive continuous improvements in the store's sales, productivity and profitability Ensure the legal and financial integrity of the store Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself Schedule staff so as to properly serve customers, drive sales and execute tasks Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values Ensure proper in-store Brand execution according to established standards and directives Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge Manage all store operations in a systematic and efficient manner, as per established policies and procedures Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store Ensure merchandise deliveries are processed on the same day they arrive and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis Ensure cash register transactions are processed quickly and accurately Lead and implement all applicable loss prevention policies and procedures Maintain a safe and productive shopping and working environment Manage the recruitment and training of store team members Ensure all HR policies and procedures are adhered to Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder Share best practices to drive the collective performance of all district stores Complete all applicable training programs and effectively apply the learning on the job Seek coaching and learning opportunities to continually improve your performance AUTHORITIES: Customers Peers and Supervisor Vendors and Support Functions (e.g., Visual Merchandising, Facility Services, etc.) Local Administration (e.g., mall management) OTHER QUALIFICATIONS: Must be a Graduate/Postgraduate from recognized university Minimum 18 months' work experience in a sports/fashion customer and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility Intermediate numeracy and literacy and advanced verbal communication skills

Purpose & Overall Relevance for the Organization: Global Business Services (GBS) designs, builds, and operates consistent end-to-end business solutions for adidas, delivering services in the areas of finance, non-trade procurement, and human resources. This drives operating efficiency, better customer experience, company agility, and decision-making, and ensures a compliance and control environment. This is enabled through consistent end-to-end processes, strong, globally consistent governance of solutions and services, state-of-the-art technology and tools, creativity, and continuous improvement. The role will be to understand business requirements and help transform them into technical architecture. You will provide service advice and liaise with partners to help the stakeholders move rapidly from idea to prototype, to production solution. In addition, will build and participate in mechanisms for tracking impact for stakeholders and for GBS and relevant experience to help improve operations. It's an adidas 2025 strategy position. The role holder must be comfortable working in a fast-paced and entrepreneurial enterprise technology environment, and working with cross-functional teams as many parts of the program will have interdependencies with other teams within adidas. Key Responsibilities: Work with adidas (GBS) leaders across business, markets & functions to identify and qualify suitable opportunities for the innovation program. Facilitate solution workshops to understand business requirements and map to solution architectures. Lead and coordinate the delivery of those solutions, working with relevant technology experts, services teams, and partners where appropriate. Ability to think strategically, synthesize complex situations and develop innovative solutions within a changing environment. Build value propositions and technology business cases. Effectively track and articulate the value of engagements underway and major wins for GBS. Earn trust with senior technology stakeholders within adidas and partner organizations. Share knowledge effectively across the different GBS operational teams. Help develop and improve the innovation culture across adidas GBS. Work with the operational teams to identify and enable them to adopt digital innovation. Ability to multitask and manage a portfolio of projects - work prioritization, planning, collaboration, and management Key Relationships: GBS Leadership team Global Process Owners Operations teams in centers Global Delivery Excellence team IT Platform Engineering team GBS Transition Team Knowledge, Skills, and Abilities: Excellent collaboration skills, ability to influence without authority, and work effectively in a matrix organization. Familiarity with innovation principles and notable industry approaches / best practices. Deep Knowledge in Copilot/Gen AI to build conversational chatbots Knowledge in Python, Sharepoint, Databricks Practical knowledge in IDP (Abbyy or other OCR tools) Design principle of PowerPlatform (Powerapps/Powerautomate) Passion for innovation and how technology can help large enterprises Good English language proficiency Requisite Education and Experience / Minimum Qualifications: 8+ years of experience in multiple technologies, GBS organization working model and demonstrating progressive responsibility in roles focused on driving service excellence through the application of analytics Preferably experience working in Agile/Product lead organization. University degree or equivalent experience

Purpose & Overall Relevance for the Organization: Global Business Services (GBS) has been created to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload. In adidas GBS we leverage state-of-the-art technology and cultivate a human-centric and innovative mindset to continually raise the bar of the user experience. The Business Process Management (BPM) Senior Specialist role focuses on process modeling & mining, governance frameworks, and maturity assessments to drive optimization and streamline all value streams within GBS operations. Key Responsibilities: Ensure the process repository is continuously updated to reflect current workflows, standards, and best practices. Design and maintain end-to-end process models using tools like Signavio. Utilize process mining tools to analyze process data, identify inefficiencies, and provide actionable recommendations. Drive process re-engineering initiatives to streamline workflows, eliminate redundancies, and enhance efficiency. Implement and sustain process governance frameworks to drive consistency, compliance, and standardization across GBS functions. Conduct periodic maturity assessments and audits to benchmark processes against industry standards and best practices. Develop and execute targeted improvement plans to elevate process maturity goals. Create and maintain virtual process learning modules to document business processes, ensuring accessibility for training and knowledge-sharing purposes. Collaborate with GPOs, SMEs from Finance, Procurement, and HR teams to align business processes with operational needs. Conduct cross-functional workshops, brainstorming sessions, and discussions to promote a culture of continuous improvement and collaboration. Key Relationships: Global Process Owner Subject Matter Experts Functional GBS Operations teams GBS Innovation Team Knowledge, Skills and Abilities: Hands-on experience with Business Process Management and Lean methodologies. Strong understanding of end-to-end business processes like Order to Cash, Source to Pay, Record to Report, Hire to Retire within a GBS environment. Proficiency in process modeling & mining tools such as Signavio or Celonis. Experience with continuous improvement frameworks, including Lean or Six Sigma. Expertise in implementing process governance frameworks to ensure consistency and compliance. Excellent communication and facilitation skills to engage with diverse stakeholders. Problem-solving mindset with a focus on delivering practical and innovative solutions. Requisite Education and Experience / Minimum Qualifications: 8+ years of overall experience, including 3+ years in Business Process Management or Lean Process Improvement. University degree or equivalent experience.

Purpose & Overall Relevance for the Organisation: Global Business Services (GBS) aims to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload. Ensuring correct and daily execution of key responsibilities in the adidas Global Business Services Center according to the requirements of the company Accounting Manual for specific area of responsibility. Key Responsibilities: Perform accounting tasks in AR Wholesale/Retail/eCom for larger markets, having to deal with specific cases of each market Check and review tasks handled by junior members, e.g. cash application, master data changes Perform sales vs. collection reconciliation for key customers, landlords and online stores Perform reports preparation and analysis, e.g. AR deduction report, eCom reconciliation report, Retail aging and collection analysis report Perform and review month end closing tasks Deal with ad hoc requests and coordinate with others Perform, coordinate and review audit tasks, reviewing the quality results within team Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities Handling of internal and external customer queries on complex cases Deliver training to junior member and new member (e.g. sales vs. collection recon) Support team lead on project delivery, e.g. efficiency improvement, retail system upgrade Raise and implement smart work ideas Knowledge, Skills and Abilities: Solid Accounting knowledge Experience with SAP is an advantage Experience in a Shared Service environment is an advantage Ability to read, write and communicate in English in a business setting Ability to pay close attention to detail and high degree of customer orientation Problem solving and analytical skills Self-motivated and self-directed individual QUALIFICATIONS: 4 + years relevant work experience in the accounting / business area Masters in Accounting, Business Management, Economics or related areas Proficiency in MS Office Fluent in English, spoken and written

Purpose & Overall Relevance for the Organisation: Global Business Services (GBS) aims to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload. Ensuring correct and daily execution of key responsibilities in the adidas Global Business Services Center according to the requirements of the company Accounting Manual for specific area of responsibility. Key Responsibilities: Perform accounting tasks in AR Wholesale/Retail/eCom for larger markets, having to deal with specific cases of each market Check and review tasks handled by junior members, e.g. cash application, master data changes Perform sales vs. collection reconciliation for key customers, landlords and online stores Perform reports preparation and analysis, e.g. AR deduction report, eCom reconciliation report, Retail aging and collection analysis report Perform and review month end closing tasks Deal with ad hoc requests and coordinate with others Perform, coordinate and review audit tasks, reviewing the quality results within team Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities Handling of internal and external customer queries on complex cases Deliver training to junior member and new member (e.g. sales vs. collection recon) Support team lead on project delivery, e.g. efficiency improvement, retail system upgrade Raise and implement smart work ideas Knowledge, Skills and Abilities: Solid Accounting knowledge Experience with SAP is an advantage Experience in a Shared Service environment is an advantage Ability to read, write and communicate in English in a business setting Ability to pay close attention to detail and high degree of customer orientation Problem solving and analytical skills Self-motivated and self-directed individual QUALIFICATIONS: 4 + years relevant work experience in the accounting / business area Masters in Accounting, Business Management, Economics or related areas Proficiency in MS Office Fluent in English, spoken and written

Purpose & Overall Relevance for the Organisation: Global Business Services (GBS) aims to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload. Ensuring correct and daily execution of key responsibilities in the adidas Global Business Services Center according to the requirements of the company Accounting Manual for specific area of responsibility. Key Responsibilities: Accounts Payable: Handling and posting of incoming invoices and related vendor master data creation and maintenance. Preparation and review of payment proposals for adidas subsidiaries in Europe and Americas. Accounts Receivable: Reconciliation of customer accounts with related incoming payments and respective creation and invoice processing (credit / debit notes) for adidas subsidiaries in Europe and Americas. Retail Accounting: Reconciliation process between sales and incoming payments for adidas own retail stores in Europe and Americas, as well as the goods in transit process monitoring. eCommerce Accounting: Financial accounting procedures of the order-to-cash process for the on-line stores across Europe and Americas. General Ledger Accounting: Posting of general entries related with accruals and provisions, balance sheet reconciliation, inventory accounting and cost reallocations for adidas subsidiaries in Europe and americas Knowledge, Skills and Abilities: Solid Accounting knowledge Experience with SAP is an advantage Experience in a Shared Service environment is an advantage Ability to read, write and communicate in English in a business setting Ability to pay close attention to detail and high degree of customer orientation Problem solving and analytical skills Self-motivated and self-directed individual QUALIFICATIONS: 1-2 years relevant work experience in the accounting / business area Masters in Accounting, Business Management, Economics or related areas Proficiency in MS Office Fluent in English, spoken and written

Purpose & Overall Relevance for the Organization: Our Global Business Services (GBS) is the nexus of innovation, operational excellence, and digital transformation. We strive to elevate user experiences through standardized, cutting-edge automated solutions that promote efficiency, agility, and informed decision-making across various functions and markets. In our pursuit of these goals, we are seeking a dynamic Senior Process Automation Developer & Technical Lead to join our Automation Centre of Excellence (CoE). This role is instrumental in leading, mentoring, and growing the Chennai-based development team while ensuring the successful delivery of intelligent process automation solutions. Beyond technical excellence, the individual will champion best practices, coach junior developers, and drive stakeholder engagement, contributing to our long-term digital transformation strategy. This role will act as the Technical Lead for the Chennai-based Process Automation team. The position requires active collaboration with Global and regional business stakeholders, ensuring the successful delivery and scalability of automation initiatives Key Responsibilities: Architect and lead the development of scalable automation solutions, integrating seamlessly with diverse enterprise systems. Lead, coach, and technically supervise the automation development team, ensuring continuous skills development and delivery excellence. Act as the primary technical escalation point for the development team, providing guidance on complex solution design and problem-solving. Facilitate knowledge-sharing sessions, technical reviews, and continuous improvement initiatives within the team. Drive and enforce best practices in coding, testing, deployment, and documentation standards. Collaborate with stakeholders across the business to drive process automation projects from concept to successful execution. Demonstrate deep expertise in both UiPath and Microsoft Power Platform (Power Automate Cloud & Desktop, Power Apps) to deliver hybrid automation solutions. Employ appropriate technologies, including RPA, workflow automation, back-end services, REST APIs, custom scripting, and AI, to create sophisticated solutions. Produce and maintain comprehensive technical documentation, ensuring clarity in solution design and technical specifications. Monitor and track established KPIs and CPIs to measure team performance, solution quality, and adherence to delivery timelines, actively driving corrective actions and continuous improvement where necessary. Foster a culture of innovation within the CoE, exploring and integrating emerging technologies and methodologies. Key Relationships: Cross-functional GBS Operations Teams Global Process Owner GBS Operational Excellence Team Transition Team Tech and Global IT Requisite Knowledge, Skills and Abilities: Proven leadership experience in mentoring, coaching, and leading small-to-medium development teams. Proven expertise (5+ years) in crafting complex automation solutions utilizing RPA tools like UiPath and Microsoft Power Platform (Power Automate, Power Apps). Working knowledge in languages such as Python, C#, Awareness/understanding of newer technology /frameworks, including AI/ML. Strong knowledge of system integration via REST API. Proficient in database technologies (SQL or comparable query languages). Experience with CI/CD tools such as Jenkins. Skilled in using version control systems like Git/Bitbucket. A solid foundation in software design principles and architecture. Proficient in Agile methodologies, capable of leading Scrum or Kanban teams. Exceptional analytical and problem-solving abilities. Excellent communication and stakeholder engagement skills. Strong mentorship qualities to uplift junior developers. Fluency in English (written and verbal). Requisite Education and Experience / Minimum Qualifications: Degree in Computer Science, Engineering, IT, Data Sciences, or a related field, or equivalent practical experience. 7+ years of overall experience and 5 years dedicated to process automation. Proven track record of delivering and leading successful automation projects. Superior communication, presentation, and stakeholder management skills. Adaptability to thrive in a fast-paced, international team environment.