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Job Description WHAT YOU'LL DO As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively during all customer interactions. WHO YOU'LL WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role-from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores-contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE We are looking for people with... Experience in customer service within fashion, retail, or similar fields. And people who are... Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales. Thriving in collaborative and dynamic environments. Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop. Flexible and action oriented. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU'LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. · We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. · We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. · We are an inclusive company where you're encouraged to be yourself at work · You will have access to a large global talent community, where career growth and aspirations have no limits. · We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family. · You'll be able to express your personal style with our employee discount at H&M group. · We offer 5 days of working in a week to have great work life balance. JOIN US Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are. Take the next step in your career together with us. The journey starts here. * Store roles assessment: To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group. After completing the assessment, you'll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact [email protected]. Choosing an alternative will not impact on your application. For more information on how we process your personal data, please see our Privacy Notice. ** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. Qualifications Additional Information This is a full-time position for our store in Bhopal Capital Mall. The position reports to the Department Manager.

Job Description A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. Key Responsibilities Provide great customer experience. Fold, hang, display and merchandise garments to maximise selling opportunities. Actively process, stock and replenish garments on the sales floor and in the stock room. Open, unpack and label merchandise with security tags. Support customer purchases and returns in the register. Qualifications To be successful in the role as Department Manager, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiatives and independently in a quick and effective way address customers' needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers. What you need to succeed: Previous experience within retail, merchandising and/or customer service. Effective time management - being stress-resistant and good at prioritisation. Have a customer service mindset where you always prioritise the customers' needs while serving as a brand ambassador. Being fashion knowledgeable and have a genuine interest in fashion trends. Have a selling mindset with the ability to approach and fulfil customer needs. Additional Information This is a full-time position for our store in Bhopal. The position reports to the Department Manager. Apply by sending in your CV by 1st March 2025. Due to data policies, we only accept applications through career page. Global Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

Job Description WHAT YOU'LL DO As a Store Manager, you'll oversee the entire customer experience, ensuring high visual and commercial standards that align with global strategies and your store's local context. Acting in line with our values, you'll drive both your success and the company's success. You will: Lead your store team to deliver an outstanding customer experience while promoting and selling our products. Stay informed about your store's strengths, opportunities, and competitors, with a strong understanding of the local market and customer needs. Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels. Manage scheduling and store maintenance efficiently, aligning with sales budgets and commercial priorities. Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation. Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge. Represent yourself and the brand positively during all customer interactions. WHO YOU'LL WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role-from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores-contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE We are looking for people with... Experience in retail management and operations. A proven track record of strong leadership, with a passion for coaching and developing teams while exemplifying company values and culture. Proven results using customer centric reporting and tools. Expertise in sales planning, analysis, and follow-up. And people who are... Strong and confident leaders who inspire, coach, and develop their teams with integrity. Motivated to create great customers experiences while promoting and driving sales. Ambitious and motivated by performance, competition, and achieving goals. Analytical problem-solvers with excellent communication skills and a knack for working with numbers and statistics. Flexible and solution oriented. Passionate about fashion trends, commerciality, and visual presentation, with a keen awareness of competitors. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU'LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. · We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. · We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. · We are an inclusive company where you're encouraged to be yourself at work · You will have access to a large global talent community, where career growth and aspirations have no limits. · We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family. · You'll be able to express your personal style with our employee discount at H&M group. · We offer 5 days of working in a week to have great work life balance. JOIN US Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are. Take the next step in your care Qualifications Additional Information This position is based in Mumbai, Pune, Gujarat, and Indore.