Fashion Ecommerce Marketplace Executive

Country :
India
Region :
Maharashtra
Town :
MUMBAI MALAD WEST
Category :
IT - Web
Contract type :
Permanent
Availability :
Full time
Salary :
As per industry with incentive
Experience :
2 to 5 years
Starting date :
Immediate

Company description

TARAMA is a womens casual & jeanswear Brand.

Job description

Inventory & Order Management
1. End-to-end management of the brand website, from listing to order delivery, including updating and uploading of new products on brand Website and on different marketplaces like Jabong, Myntra, Amazon, Lime road etc.
2. Content Management & uploading on online portals.
3. Cataloging process & Content sheet uploading.
4. Collecting orders from panels, generating manifest, order invoice & handling till dispatch. Generating Daily PO/Manifest.
5. Responsible for order fulfillment, packing, logistic and inventory management.

Partner Management
1. Partner management & coordination with online partners for issues, accounting & payments, and order management
2. Oversee the relationship with service providers to drive improvements to our customers experience with our brand.
Customer Management
1. Taking care of all the customers queries related but not limited to delivery, returns or exchange of product and promptly replying back to customers.
2. Become an expert in understanding our customers and their needs and leverage these insights to introduce innovative solutions to problems.

Profile

1. Experience in e-commerce retail is required. Candidate must have a practical knowledge of platforms like Magneto, Uniware & seller panels of sites like Myntra, Jabong, flipkart, snapdeal, amazon, etc. preferable for womens Fashion category.
Knowledge of Ecommerce processes and order dispatch process
2. Strong analytical and technical skills; comfortable with data managemen.
3. Ability to communicate clearly and concisely, both orally and in writing
4. Ability to work both independently and as part of a team
5. Strong organizational and problem solving abilities
6. Ability to balance multiple priorities and meet deadlines